The advent of technology has revolutionized our lives, creating a new job culture in call centers and BPOs in the country. An estimated 650,000 people work in call centers and BPOs in India alone, and the number is ever-increasing. The IT and IT-enabled services sectors also employ more and more people, reflecting this trend.
The common characteristics of these jobs are the same: cool air-conditioned cubicles, a warm coffee mug by the desk, and weekend parties. The employees are mostly youngsters, virtually teens fresh out of schools and colleges, eager to make quick money. They are well-paid, offered numerous perks, and often have pick-up and drop-off facilities.
These jobs are characterized by extended working hours, alternating day and night shifts, target-oriented competitive work, performance-based appraisals, and volatile job nature. This leaves employees with little time to sleep, eat properly, or interact with family or society. Physical activity is greatly reduced, making them prone to smoking, drinking, and even drug use.
All these factors contribute to long-term health problems. The clutches of disease slowly grip the oblivious youngsters working in call centers, BPOs, and IT corporates. Their performance is affected due to irregular sleep patterns.
These jobs, while offering financial rewards and certain conveniences, come with significant health risks. Awareness and proactive measures are essential to mitigate these effects and maintain overall well-being.